Privacy Policy
Effective date: October 15, 2026
This Privacy Policy explains how Gonzales Watch, hereinafter the “Operator”, collects, uses, stores and protects the personal data of visitors to this website and customers of our services, hereinafter the “User”. By using this website or contacting us, you agree to the terms of this Privacy Policy.
1. Operator
The operator of personal data is:
Legal name: Gonzales Watch
Address: 3107 Glen Royal Rd, Raleigh, NC 27617, United States
Phone: +17579475809
Email: [email protected]
2. Personal data we collect
- Contact details you provide: name, phone number, email address.
- Order and service details: products purchased, watch model, description of a repair or service request.
- Correspondence you send to us by email, phone or messengers.
- Technical data collected automatically via server logs and cookies: IP address, browser type, device information, pages visited and time of visit.
3. Purposes of processing
- Responding to your inquiries and requests.
- Selling watches and accessories, providing repair, battery replacement and maintenance services.
- Processing orders, payments and deliveries.
- Sending service notifications about the status of your order or repair.
- Sending information about new products and services, special offers and events.
- Improving our website and services, and complying with legal obligations.
4. Legal basis
We process personal data on the basis of your consent, the performance of a contract with you or steps taken at your request before entering into a contract, our legitimate business interests, and compliance with applicable laws of the United States and the State of North Carolina.
5. Marketing communications and opt-out
The Operator may send the User notifications about new products and services, special offers and various events. The User may opt out of receiving informational messages at any time by sending an email to the Operator at [email protected] with the subject "Opt-out of notifications about new products and services and special offers".
6. Disclosure to third parties
We do not sell personal data. We may share it only with service providers who help us operate our business, such as hosting, payment processing and delivery companies, under confidentiality obligations, and with public authorities when required by law.
7. Storage and security
Personal data is stored only for as long as necessary to fulfil the purposes described in this policy or as required by law, after which it is deleted or anonymized. We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.
8. Your rights
You have the right to request access to your personal data, to correct or delete it, to withdraw your consent at any time, to object to marketing communications and to request information on how your data is processed. To exercise these rights, contact us at [email protected] or by phone at +17579475809. We will respond within 30 days.
9. Cookies
Our website may use cookies and similar technologies that are necessary for the website to work and to collect anonymous visit statistics. You can disable or delete cookies in your browser settings; some website features may then work incorrectly.
10. Children
Our website and services are not directed to children under 13, and we do not knowingly collect their personal data.
11. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page with its effective date.
12. Contact us
Gonzales Watch
3107 Glen Royal Rd, Raleigh, NC 27617, United States
Phone: +17579475809
Email: [email protected]
Политика обработки персональных данных (русская версия)
Оператор имеет право направлять Пользователю уведомления о новых продуктах и услугах, специальных предложениях и различных событиях. Пользователь всегда может отказаться от получения информационных сообщений, направив Оператору письмо на адрес электронной почты [email protected] с пометкой "Отказ от уведомлений о новых продуктах и услугах и специальных предложениях".